XL World angajează vorbitori de Arabă şi Germană

  1. 1.       Client Service Agent – German
CANDIDATUL IDEAL:

KNOWLEDGE & SKILLS

German language advanced level
English language – intermediate (at least) level

Good PC Skills

– Basic computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features
Excellent Communication Skills
– Ability to communicate effectively and professionally with clients at all levels within the organization. Client – focused.
– Good verbal and oral communication skills- fast and correct typing, ability to create grammatically correct responses without any spelling errors
– The person should also know what to write while utilizing web communication, Ability to manage difficult customer situations, be able to quickly recognize signals of a disgruntled customer and be able to respond without getting angry.
First class organisational skills- Potential large volumes of data to be entered.
Detail oriented- Data entry must be accurate
Flexible and pro-active – Willing to learn new programs, tasks and skills. Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Works well under pressure – Timely entry of important data. High throughput-able to work quickly, but not at the expense of accuracy
Common Sense approach to tasks.
Self motivated, able to work on own initiative
Target focused.
Good team player.

RESPONSABILITATI / BENEFICII:

To enter marketing data collected as a function of marketing programs.
Data can come from: web forms, email responses, returned mail (nixies), pre/post event registration forms, telemarketing responses, specific lists provided by sales

Multinational environment
Competitive salary
Bonuses
Free transportation
Meal tickets
Periodical, intensive and free training
First class working conditions, latest hardware available

DESCRIEREA COMPANIEI:

XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.

Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.

For more information see our web site: www.xlworld.eu

To apply please send an updated CV at recrutare@xlworld.eu or call 0749 062 000

 

  1. 2.       Client Service Agent – Arabic  
CANDIDATUL IDEAL:

KNOWLEDGE & SKILLS

Arabic language (any dialects) – intermediate – advanced level

English language – intermediate (at least) level

Good PC Skills

– Basic computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features
Excellent Communication Skills
– Ability to communicate effectively and professionally with clients at all levels within the organization. Client – focused.
– Good verbal and oral communication skills- fast and correct typing, ability to create grammatically correct responses without any spelling errors
– The person should also know what to write while utilizing web communication, Ability to manage difficult customer situations, be able to quickly recognize signals of a disgruntled customer and be able to respond without getting angry.
First class organisational skills- Potential large volumes of data to be entered.
Detail oriented- Data entry must be accurate
Flexible and pro-active – Willing to learn new programs, tasks and skills. Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Works well under pressure – Timely entry of important data. High throughput-able to work quickly, but not at the expense of accuracy
Common Sense approach to tasks.
Self motivated, able to work on own initiative
Target focused.
Good team player.

RESPONSABILITATI / BENEFICII:

To enter marketing data collected as a function of marketing programs.
Data can come from: web forms, email responses, returned mail (nixies), pre/post event registration forms, telemarketing responses, specific lists provided by sales

Multinational environment
Competitive salary
Bonuses
Free transportation
Meal tickets
Periodical, intensive and free training
First class working conditions, latest hardware available

DESCRIEREA COMPANIEI:

XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.

Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.

For more information see our web site: www.xlworld.eu

To apply please send an updated CV at recrutare@xlworld.eu or call 0749 062 000

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